Privacy Policy

Last updated: October 23, 2026

This Privacy Policy explains how Stamford HVAC Pros (“we,” “us,” or “our”) collects, uses, and shares information when you visit stamfordhvacpros.com (the “Website”), contact us, or ask us for heating, air conditioning, or other HVAC service. By using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

Who we are and how this Website works

Stamford HVAC Pros is a heating and air conditioning company in Stamford, Connecticut. This Website describes our services and lets you request service or a free estimate by form, phone, or email. Our Terms of Use explain more.

Information we collect

We collect the following kinds of information:

• Information you give us. When you fill out a form, call, or email us, we collect details such as your name, phone number, email address (if you give one), town, the service you need, whether you marked the request as an emergency, and the message you write.
• Information collected automatically. When you visit the Website, our hosting and security tools may record your IP address, browser and device type, the pages you view, the page that referred you, and the date and time of your visit.
• Call information. When you call the number on the Website, we may receive your phone number and call details, such as the time of the call, and we may keep a record of any voicemail you leave.

How we use information

We use the information we collect to:

• respond to your request and arrange an estimate or service visit;
• contact you about your request, including by phone or email;
• operate, maintain, secure, and improve the Website;
• prevent spam, fraud, and misuse; and
• comply with legal obligations and enforce our Terms of Use.

How we share information

We do not sell your personal information. We share it only as described here:

• Vendors that help us run the Website and our business. We use companies that provide hosting, email delivery, security, and phone service. They may access information only to perform services for us.
• Legal and safety reasons. We may disclose information if we believe it is required by law or legal process, or needed to protect the rights, property, or safety of our customers, our business, or the public.
• Business changes. If our business is sold, merged, or transferred, information may be transferred as part of that transaction.

Cookies and analytics

The Website uses only the cookies and similar technologies it needs to work, such as those that protect forms from spam. We do not currently use advertising cookies or analytics tools on the Website. If that changes, we will update this policy. You can block or delete cookies in your browser settings. Some browsers send “Do Not Track” or similar signals. There is no common standard for responding to them, so the Website may not respond to them.

Your choices and rights

You can ask us to stop contacting you at any time by telling us. You can also contact us to ask what information we have about you, to correct it, or to delete it. Depending on where you live, including Connecticut and some other states, you may have additional rights, such as the right to know what personal information we collect and to request access, correction, or deletion. To make a request, contact us using the details below. We may need to verify your identity, and we will respond as required by law. We will not treat you differently for exercising your rights.

How long we keep information

We keep information for as long as we need it for the purposes described above, to resolve disputes, and to meet legal requirements. After that, we delete or de-identify it.

Security

We use reasonable measures to protect information, but no website or method of transmission is completely secure, so we cannot guarantee absolute security.

Children

The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

Links to other websites

The Website may link to other websites. We do not control them and are not responsible for their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed. If you keep using the Website after a change, you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, use the Contact page, email sales@stamfordhvacpros.com, or call (203) 680-3703. Our address is 11 Leon Place #171, Stamford, CT 06902.